Employee Engagement Books

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Bob Kelleher is a best-selling author, keynote speaker, and thought leader and travels the globe sharing his insights on employee engagement, leadership, and workforce trends. Bob is the author of the best-selling book, LOUDER THAN WORDS: 10 Practical Employee Engagement Steps That Drive Results, CREATIVESHIP, A Novel for Evolving Leaders, EMPLOYEE ENGAGEMENT for Dummies, and his latest, I-Engage, Your Personal Engagement Roadmap.

I-Engage: Your Personal Engagement Roadmap

Despite landmark investments in employee engagement over the past decade and significant economic recovery, even the “best places to work” don’t have anything approaching 100% engagement. Why? Because engagement efforts to date have been focused on only half of the individual: who they are as employees. Engagement is dependent on a variety of factors that we can’t leave behind when we leave home: our health and well-being and that of our children, partners, and elders; our personal values; our intrinsic motivators. These deeply personal factors, as well as fixed traits about us, affect engagement at least as much as work-only factors such as salary and benefits. In this timely and thought-provoking volume, author and engagement expert Bob Kelleher invites individuals and managers alike to expand the conversation about what it means to be truly engaged… as a whole person.

“From CEO to front line, I-Engage is a must read for anyone looking to maximize their own engagement. Throughout the book, I found myself pausing at each of Kelleher’s 20 ‘rest stops’ and reflecting on where I am in my own career. A must read!”

Stuart Jackson,
Director of Learning, Ralph Lauren

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Louder Than Words – 10 Practical Employee Engagement Steps That Drive Results

Thought leader and speaker, Bob Kelleher distills vital employee engagement principles into ten practical and transformative steps that will help companies maximize employee engagement – the key to capturing discretionary effort. While highlighting win-win engagement solutions, the author makes a case for creating and maintaining a corporate culture that attracts and retains the most productive and creative people. Throughout the book, specific best in class employee engagement and leadership company examples are shared, including those from Oracle, The Timberland Company, Beth Israel Deaconess Medical Center, ENSR, and AECOM. Readers will take away practical tools and examples to help them engage their workforce. A must read for anyone who manages people.

“A cutting-edge approach to management based on the wisdom and experience of a consummate line executive and HR professional.”

Wayne F. Cascio, Author, Investing in People,
Chair in Global Leadership, University of Colorado, Denver

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Employee Engagement for Dummies

Today more than ever, companies and leaders need a road map to help them boost employee engagement levels. Employee Engagement For Dummies helps employers implement the necessary plans to create and sustain an engaging culture. It covers: practical steps to boost employee engagement with your company or team; how to engage different generations of employees; the keys to reduce voluntary employee turnover; practical tools to help retain and engage your employees; processes that will boost employee retention and productivity; hiring the best fits from the start; and much more.

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Creativeship, An Employee Engagement and Leadership Fable

Bob Kelleher tackles corporate malaise in this thought-provoking narrative which follows newly retired management consultant Joe Daniels in an exploration of what’s missing in business today. Trough reflecting on his career and interacting with his now-grown children, Joe comes to recognize that strong leadership and employee satisfaction alone are no longer the key to a healthy, sustainable business. In the era of instant global communication and unabating change, organizations must focus and invest in on six interrelated ingredients (Purpose, Employee Engagement, High Performance, Innovation, Tri-Branding, and Global Growth). Those that don’t, cannot expect to thrive. Complete with extensive resources to help organizations of any size begin their journey, Creativeship is a must-read for all leaders.

“Creativeship is a must-read for leaders wanting to position their companies for long-term sustainable growth. In this engaging, clever, and thought provoking parable, Kelleher not only explains what principles we need to follow to lead effectively, but also why. As soon as you delve into the book you’ll realize the story is a great read, and the lessons are critical.”

Bob Nelson, Ph.D., Author,
1501 Ways to Reward Employees and 1001 Ways to Take Initiative at Work

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Customer Experience for Dummies

A positive customer experience is essential to keeping your business relevant. Today’s business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word-of-mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans.

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Other books and products we recommend

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Re-Ignite Your Creativity: Psychology of the Creative Mind BookRe-ignite Your Creativity by Kailash Jaity and John Keeran
Why are creativity and problem solving so important? How does the mind, creativity and problem solving work? What do near-death experiences tell us about the afterlife? Turbo-charge your creative mind. Know the four pathways to happiness.
How to Win Friends and Influence PeopleHow to Win Friends and Influence People by Dale Carnegie
This grandfather of all people-skills books was first published in 1937. It was an overnight hit, eventually selling 15 million copies. How to Win Friends and Influence People is just as useful today as it was when it was first published, because Dale Carnegie had an understanding of human nature that will never be outdated. Carnegie says you can make someone want to do what you want them to by seeing the situation from the other person’s point of view and “arousing in the other person an eager want.”
The Five Dysfunctions of a TeamThe Five Dysfunctions of a Team by Patrick Lencioni
In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is enthralling and instructive.  Kathryn Petersen, Decision Tech’s CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni’s utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight.
1501 Ways to Reward Employees1501  Ways to Reward Employees by Bob Nelson
Adapted to meet the needs of an evolving workplace—especially to deal creatively with virtual employees, freelancers and permalancers, international colleagues, and the rule-bending expectations of millennials—its 1,501 low-and no-cost rewards and strategies are drawn from thousands of companies across the globe.
Investing in PeopleInvesting in People by Wayne F. Cassio and John W. Boudreau
More than ever before, HR practitioners must empirically demonstrate a clear link between their practices and firm performance. In, Investing in People: Financial Impact of Human Resource Initiatives, Wayne F. Cascio and John W. Boudreau show exactly how to choose, implement, and use metrics to improve decision-making, optimize organizational effectiveness, and maximize the value of HR investments.
Switch: How to Change Things When Change Is HardSwitch: How to Change Things When Change is Hard by Chip and Dan Heath
The primary obstacle is a conflict that’s built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems—the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. In Switch, the Heaths show how everyday people—employees and managers, parents and nurses—have united both minds and, as a result, achieved dramatic results
Fired Up or Burned OutFired Up or Burned Out by Michael Stallard
Indisputable evidence has revealed the greatest threat to America’s economy. Is it off-shoring labor? Unethical corporate practices? A turbulent market that forces downsizing? No. A Gallup Organization survey of more than one million Americans show that nearly 75 percent of all workers are disengaged. Employee disengagement is a widespread malady in American organizations, causing the loss of billions of dollars, hours of dissatisfaction, and work lives lacking true value. In his book, Fired Up or Burned Out, Michael Stallard shares the three key actions necessary to transform even a lethargic, disconnected organization or office into an impassioned, innovative, and thriving workplace.
Good to Great: Why Some Companies Make the Leap and Others Don'tGood to Great: Why Some Companies Make the Leap and Others Don’t by Jim Collins
Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the very beginning.But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness? For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great?
Endurance: Shackleton's Incredible Voyage Endurance: Shackleton’s Incredible Voyage by Alfred Lansing
The astonishing saga of polar explorer Ernest Shackleton’s survival for over a year on the ice-bound Antarctic seas, as Time magazine put it, “defined heroism.” Alfred Lansing’s scrupulously researched and brilliantly narrated book — with over 200,000 copies sold — has long been acknowledged as the definitive account of the Endurance’s fateful trip. To write their authoritative story, Lansing consulted with ten of the surviving members and gained access to diaries and personal accounts by eight others. The resulting book has all the immediacy of a first-hand account, expanded with maps and illustrations especially for this edition.
Outliers: The Story of SuccessOutliers: The Story of Success by Malcolm Gladwell
Malcolm Gladwell takes us on an intellectual journey through the world of “outliers”–the best and the brightest, the most famous and the most successful. He asks the question: what makes high-achievers different?Gladwell’s answer is that we pay too much attention to what successful people are like, and too little attention to where they are from: that is, their culture, their family, their generation, and the idiosyncratic experiences of their upbringing. Along the way he explains the secrets of software billionaires, what it takes to be a great soccer player, why Asians are good at math, and what made the Beatles the greatest rock band.